Hercules Help

Help Center. Getting Started. About Hercules: Hercules is an AI-powered research workspace that helps teams design, refine, and deploy high-quality surveys with speed and clarity. It translates research goals into structured questionnaires - handling question framing, response logic, and best practices automatically. Hercules is built for researchers, product teams, founders, and marketers who want rigour without friction. Once a survey is ready, it can be deployed directly to SuperJ, where it reaches a real, opted-in audience in a privacy-first environment. About Super J: SuperJ is a privacy-persistent Consumer Research Mobile Application where users choose to participate in surveys and earn rewards. When a survey is approved, it is published on the SuperJ app and shown to a relevant, opted-in audience based on consent, context, and your Audience Selection. All participation happens within a privacy-by-design system where users remain anonymous, verified, and in control of their data. SuperJ goes beyond traditional compliance by preventing fraud through built-in Zero knowledge proof-of-human and validation mechanisms. A proprietary Decentralized Identity (DID), Zero Knowledge Proof circuits and tokenization layer enables dynamic consent, pseudo-anonymous verification, and audit-ready access to insights. Credits & Pricing. Account Management. For Users on Paid Plans: Cancel your subscription, Let the current billing cycle end, Request account deletion. For Users on Free Plans: To delete your account go to Settings → Account → Delete your account. What Happens Next: Irreversible: Deletion permanently removes all projects, chat history, and saved settings. Processing time: Our team will confirm the request and erase your data within 15 business days. Data export: If you want to keep a copy of your code or chat logs, export them before deleting your account. Frequently Asked Questions. What is Hercules? Hercules is an AI-powered research design tool that helps people think through complex questions, structure research objectives, and draft clearer, more effective surveys and research briefs. Hercules is designed to support structured reasoning and iteration. It does not independently conduct research or make decisions on your behalf. What can Hercules do? Hercules can help you: Break down complex research goals into structured questions, Refine and iterate survey questions, Design research projects with multiple objectives, Launch Surveys on the SuperJ Research Platform, Prepare surveys for deployment to relevant audiences. When a survey is deployed, it is distributed to users through the SuperJ platform based on the Audience selected by you. What can Hercules not do? Hercules does not: Act as a standalone respondent panel or audience marketplace, Independently recruit participants outside of supported platforms, Guarantee response quality, representativeness, or outcomes, Replace professional, legal, academic, or domain-specific judgment. Outputs generated by Hercules should always be reviewed and validated by the user. Does Hercules collect or use personal data? Hercules itself functions as a research design and deployment layer. When a survey created using Hercules is deployed, responses may be collected through the SuperJ platform. In such cases, SuperJ acts as the respondent-facing data collection system, and data handling is governed by SuperJ’s applicable Privacy Policy and Terms. The data collected by Hercules is restricted only to your Email ID when signing in. Who can use Hercules? Hercules can be used by individuals and teams working in areas such as: Market and consumer research, Students, Product and growth strategy, UI/UX testing, Journalism and academic research, Business and strategic analysis. You do not need technical expertise to use Hercules, but you should have a legitimate research purpose. Is Hercules free to use? Access to Hercules, including any free or paid features, depends on the plan or deployment made available to you at the time of use. Details about pricing, access levels, or feature availability may change over time and will be communicated through official Jupiter Meta channels. How is Hercules governed? Use of Hercules is governed by: The Hercules Terms of Service, The Hercules Acceptable Use Policy, Privacy Policy, Payments Policy and any other policies that Hercules, Jupiter Meta Labs and SuperJ introduces and updates from time to time, Applicable Jupiter Meta Labs policies. Where surveys are deployed to SuperJ, additional terms and policies applicable to SuperJ may also apply. Can I share a conversation? Yes. Use the Share button to create a link to a read-only copy of a conversation you can send to others. How can I cancel a subscription? To cancel your subscription please send us an email to {{SUPPORT_EMAIL}} and someone from our team will be in touch with you in 5 business days.